At iq77, protecting the personal information of every Filipino player is a responsibility we take seriously. This Privacy Policy explains what data we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own information. We encourage you to read through this page so you know exactly how your data is managed every time you log in, place a bet, or contact our support team.
A clear breakdown of the personal data iq77 gathers and the purpose behind each category.
When you create an account on iq77, we collect the information you provide during the registration process, including your full name, date of birth, email address, mobile number, and preferred currency. This data is required to verify your identity, set up your account, and ensure that only eligible Filipino players can access the platform. We also collect your chosen username and password in encrypted form to secure your login credentials. Date of birth information is used specifically to confirm that you meet the minimum age requirement for online gaming in the Philippines. Without this basic registration data, we are unable to create or maintain your account.
Every deposit, withdrawal, and betting transaction you make on iq77 is recorded as part of your account history. We collect transaction amounts, timestamps, payment method references, and transaction status to process your requests accurately and maintain a complete financial record for your account. Payment method details such as e-wallet identifiers or bank reference numbers may be stored in a tokenised format to facilitate faster future transactions. This data is also used to detect and prevent fraudulent activity, ensuring that your funds and account balance are protected at all times. Transaction records are retained in line with applicable financial regulations and our internal compliance requirements.
iq77 records your gaming activity on the platform, including the games you play, bets placed, outcomes, session durations, and any bonuses or promotions applied to your account. This information helps us personalise your experience, recommend relevant game categories, and ensure that our platform operates fairly for all players. Gaming activity data is also used to support our responsible gaming tools, allowing us to identify patterns that may indicate a player needs assistance or a cooling-off period. We may use aggregated, anonymised gaming data for internal analytics and platform improvement purposes. Individual gaming records are never sold to third parties for marketing purposes.
When you access iq77 through a browser or mobile device, we automatically collect certain technical information including your IP address, device type, operating system, browser version, and screen resolution. This data is used to optimise the platform for your device, troubleshoot technical issues, and ensure a smooth experience whether you are playing on a desktop or a mobile phone in the Philippines. IP address data may also be used to detect suspicious login attempts or access from restricted locations. We do not use device data to build individual advertising profiles or share it with third-party advertisers. Technical logs are retained for a limited period and then securely deleted.
If you contact our support team via live chat, email, or any other channel, we retain a record of that communication including the content of your messages, the date and time of contact, and the resolution provided. This allows our team to follow up effectively and maintain continuity if you need to raise the same issue again. Communication records also help us improve the quality of our customer service and identify common questions from Filipino players. We may send you service-related notifications such as account verification emails, deposit confirmations, or security alerts — these are not marketing messages and cannot be opted out of while your account is active. Marketing communications, if any, will always include a clear opt-out option.
iq77 uses cookies and similar technologies to keep you logged in during your session, remember your preferences, and measure how different parts of the platform are used. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the site. We may also use analytics cookies to understand how players navigate the platform so we can improve the overall experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some features. We do not use cookies to track your activity across unrelated third-party websites.
Understanding the full picture of data handling at iq77 — from internal use to your rights as a player.
The personal data we collect is used primarily to operate and improve the iq77 platform for Filipino players. This includes processing your registrations and transactions, verifying your identity for compliance purposes, providing customer support, and sending you important account notifications. We also use data to detect and prevent fraud, money laundering, and other activities that could harm the integrity of the platform or the safety of other players. Where you have given consent, we may use your contact details to send you information about promotions or new features on iq77. We do not use your personal data for automated decision-making that produces significant legal effects without human review.
iq77 does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where required by law. Any third party that receives your data is prohibited from using it for their own independent marketing purposes.
We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include encrypted data transmission using industry-standard protocols, secure server environments, access controls that limit who within iq77 can view your personal information, and regular security reviews. While no online platform can guarantee absolute security, we continuously update our practices to address emerging threats and maintain a safe environment for all players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable data protection laws. We encourage you to also take steps to protect your own account by using a strong, unique password and logging out after each session.
As a player on iq77, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of your data where it is no longer necessary for us to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. Please note that some data may need to be retained even after an account closure to meet our legal and regulatory obligations.
iq77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you directly via email or an in-platform notification. We encourage all players to review this page periodically so they remain informed about how their data is being handled. Continued use of the iq77 platform after any changes have been published constitutes your acceptance of the updated policy. If you have any questions or concerns about this Privacy Policy, please do not hesitate to reach out to our support team.
If you have any questions about how iq77 handles your personal data, our FAQ section is a great starting point. You can also visit our Responsible Gaming page for guidance on safe play, or head back to the homepage to explore everything our platform has to offer Filipino players.